Overview

Traffic Label is expanding its global footprint with a new office in Malta and seeking an experienced Head of Risk, Fraud & Payments (RFP) to lead our risk management, fraud prevention, and payments operations. This role combines strategic oversight with hands-on leadership to ensure compliance, safeguard revenue, and deliver seamless customer payment experiences across multiple brands and jurisdictions.

Key Responsibilities

Risk & Fraud Management

• Develop and implement the company’s global risk and fraud strategy in alignment with regulatory obligations and business objectives.
• Manage enterprise risk frameworks, ensuring proactive identification, assessment, and mitigation of potential exposures.
• Lead investigations into suspicious activity, chargebacks, and fraud patterns, leveraging data and advanced tools.
• Design and optimise KYC, AML, and transaction monitoring processes.
  

Payments Operations

• Oversee all payment operations, including onboarding, reconciliation, and provider management.
• Build relationships with PSPs, acquirers, banks, and payment method partners to ensure efficient and compliant payment flows.
• Analyse payment performance KPIs, identifying opportunities for conversion and cost optimisation.
• Partner with Product and Engineering teams to enhance payment logic, routing, and risk-score automation.
  

Team Leadership & Development

• Lead and develop an RFP team, setting clear objectives, fostering accountability, and promoting collaboration.
• Instil a culture of integrity, continuous improvement, and data-driven decision-making.
• Drive education and training on risk awareness and compliance across departments.
  

Compliance & Governance

• Act as the primary liaison with regulators and auditors on AML, fraud, or payment compliance matters.
• Maintain policies and documentation to ensure adherence to EU, UK, and MGA regulatory standards.
• Ensure smooth integration of new payment solutions while maintaining compliance and risk controls.
  

Skills & Experience Required

• Minimum 7 years’ experience within risk, fraud, or payments in iGaming, fintech, or eCommerce industries, with at least 3 years in a senior leadership role.
• Strong understanding of card schemes, alternative payment methods (APMs), AML/KYC regulations, chargeback management, and payment routing systems.
• Proven track record of building and scaling teams across multiple international jurisdictions.
• Exceptional analytical and problem-solving skills with a data-driven approach.
• Experience managing PSP relationships and negotiating commercial terms.
• Confident communicator comfortable in high-growth, fast-paced environments.

What We Offer

• Competitive salary and performance-based bonus
• Opportunity to shape RFP operations from the ground up in a new Malta hub
• Hybrid working environment and relocation support (if applicable)
• Private health insurance and company benefits package
• Dynamic, international culture of innovation and collaboration