Location: Malta (Hybrid / On-site)
Department: Risk, Fraud & Payments
Reports To: Head of Operations Overview

About Sway Gaming

Sway is an iGaming company focused on building and scaling digital products for international markets. We work with small, highly capable teams and place strong emphasis on clarity, ownership, and execution.
We operate in a fast-moving environment where decisions are data-informed, responsibility is clearly defined, and teams are expected to deliver with consistency and focus.

We are seeking an experienced Head of Risk, Fraud & Payments (RFP) to lead our risk management, fraud prevention, and payments operations. This role combines strategic oversight with hands-on leadership to ensure compliance, safeguard revenue, and deliver seamless customer payment experiences across multiple brands and jurisdictions.

Risk & Fraud Management

• Develop and implement the company’s global risk and fraud strategy in alignment with regulatory obligations and business objectives.

• Manage enterprise risk frameworks, ensuring proactive identification, assessment, and mitigation of potential exposures.

• Lead investigations into suspicious activity, chargebacks, and fraud patterns, leveraging data and advanced tools.

• Design and optimise KYC, AML, and transaction monitoring processes.

Payments Operations

• Oversee all payment operations, including onboarding, reconciliation, and provider management.

• Build relationships with PSPs, acquirers, banks, and payment method partners to ensure efficient and compliant payment flows.

• Analyse payment performance KPIs, identifying opportunities for conversion and cost optimisation.

• Partner with Product and Engineering teams to enhance payment logic, routing, and risk-score automation.

Team Leadership & Development

• Lead and develop an RFP team, setting clear objectives, fostering accountability, and promoting collaboration.

• Instil a culture of integrity, continuous improvement, and data-driven decision-making.

• Drive education and training on risk awareness and compliance across departments.

Compliance & Governance

• Act as the primary liaison with regulators and auditors on AML, fraud, or payment compliance matters.

• Maintain policies and documentation to ensure adherence to EU, UK, and MGA regulatory standards.

• Ensure smooth integration of new payment solutions while maintaining compliance and risk controls.

Skills & Experience Required

• Minimum 7 years’ experience within risk, fraud, or payments in iGaming, fintech, or eCommerce industries, with at least 3 years in a senior leadership role.

• Strong understanding of card schemes, alternative payment methods (APMs), AML/KYC regulations, chargeback management, and payment routing systems.

• Proven track record of building and scaling teams across multiple international jurisdictions.

• Exceptional analytical and problem-solving skills with a data-driven approach.

• Experience managing PSP relationships and negotiating commercial terms.

• Confident communicator comfortable in high-growth, fast-paced environments.

What We Offer

• Competitive salary and performance-based bonus

• Opportunity to shape RFP operations from the ground up in a new Malta hub

• Hybrid working environment and relocation support (if applicable)

• Private health insurance and company benefits package

• Dynamic, international culture of innovation and collaboration